06/03/2019 - Jennifer Penhale
Being an active duty military family having to sell our home from out-of-state, we needed a realtor who could pull everything together for us and we were absolutely blessed to have had Jan Augenstein as our realtor! She went over and beyond in everything from overseeing home renovations, staging (which was gorgeous), walking us through the selling process (which was new to us), and handling everything with such a positive and warm approach. Jan is one of the most professional, courteous, and well-versed realtors we’ve ever met and it was an absolute pleasure to work with her! We highly recommend Jan Augenstein as she will go beyond what most realtors will do and has such a wealth of knowledge and expertise in this field. Our house was under contract less than 3 days after we listed for sale and we were blown away by how beautifully staged and presented our home was in person and online. Thank you Jan for making our home selling experience from out-of-state a much easier process than we thought it would be…you put our minds at ease and were there for us every step of the way!
04/01/2019 - amycordovabailey
Jan is a wonderful to work with! She is very professional and knowledgeable about the current market trends. She was always available to answer any questions I had about the selling process. Her photographer is amazing & really knows how to make the house look great! Buying and/or selling a home can be very stressful but Jan does a fabulous job helping everyone stay positive throughout the process- I would highly recommend her as an agent & will definitely use her again in the future!
11/21/2018 - bryannewsome
Very good realtor! I can confidently say Jan was in touch with the housing market, her purposed asking price was exactly in line with my desired amount and what I received in full! My experience with Jan was very positive, she stayed involved, remained upbeat and encouraging throughout the process often encouraging me to stay focused and positive especially in times when prospective buyers gave discouraging feedback. I was particularly impressed with her passion to get my home sold as well as her knowledge of what cosmetically would appeal to a buyer, this was demonstrated in her ability while staging my home to take an ordinary somewhat drab area and bring it to life...Great job Jan and thank you for selling my home!
10/19/2018 - drew byers
I had a great time working with Jan! She helped me with anything I had questions about and did her best to get me the best deal possible. I would recommend her to anyone
03/22/2018 - ullmerc
It's a known fact that selling your home can be very stressful and emotionally draining. I consider myself to be very lucky to have connected with Jan Augenstein. From start to finish, she was considerate, attentive, detailed, and hardworking. Communication was never an issue. She even took the time to help me stage my home for a successful listing. Jan is very skilled in her profession. Overall, I couldn't have asked for a better person to team up with for the winning close.
02/14/2018 - shaneray12
No one is better than Jan. She represented my wife and me as a buyer's agent. We were first-time home-buyers, and she lifted a ton of the work and the uncertainty off our shoulders. If you are considering another agent, know this: Jan will be more accessible, will work harder, and will represent your interests better than the other person would, whomever they might be. I'd recommend her to anyone without reservation.
02/13/2018 - chinabtz
Jan was "the one " realtor for us. She is friendly, approachable, and aggressive when necessary. We couldn't have done it without her. She never missed an appointment. She always responded back to a text or an email. I will recommend her to anyone looking for a realtor in the area.
10/02/2017 - bentinosofys
Jan was fantastic throughout our entire home buying process. We relied on her advice and extensive network of allies to help us find our perfect home. Jan went above and beyond on multiple occasions. Her patience, perseverance, and experience were invaluable. My wife and I would highly recommend Jan as a partner in helping to find the right place, especially in and around yellow springs.
08/02/2017 - kairotique
Jan was awesome. She staged the house beautifully, and smoothly navigated a fiasco when a potential buyer's inspection report came back with serious damage that I was unaware of. She was very friendly and helpful the whole time and frequently went out of her way to help me do things like arrange for someone to keep the yard mowed. She had great recommendations and contacts for everything I needed to do, and was quick to get back to me whenever I contacted her. She could easily answer all my questions.
04/12/2017 - ibrawley
Jan is very knowledgeable and patient. I had many questions since I had never sold a house before but Jan took the time to answer all my questions and offered reassurance. Thanks to Jan my house sold in 4 days with multiple offers!
04/06/2017 - jmiller31157
Very knowledgeable. Got to know our needs for a home to better help us find the home we needed. Always willing to take time to show us as many houses as we wanted to look at. Fun to work with. Very down to earth. Would absolutely recommend.
04/03/2017 - tiggertoy1
I would highly recommend Jan....she is knowledgeable and quick to respond. Jan always went above and beyond for us while we was searching for our home. She is a very uplifting person and you can tell she loves what she does. She kept our eye on the prize, and in the end we have a home that we love.
04/02/2017 - jboyce15
She was a great asset in listing, showing, and finalizing all paperwork.
When anything came up she knew who to call or where to find the answers. I will recommend her to any family member or friend.
01/13/2017 - rob08119
Jan represented me as the buyer. Very professional and genuinely cares about you as a person, not just a client. Gives excellent advice and takes care of any concerns or issues in a timely manner. Highly recommended!!!
11/09/2016 - Kelly Wilhite
There was never a dull moment house searching with Jan. She made the search fun and enjoyable and not so stressful. She took everything that we wanted in a house and tried her best to find some that where close, and she did!!! I would highly recommend her!
11/09/2016 - apeyton18
Jan was great to work with. She staged our home for us and gave it a nice modern look, which I think helped it sell quick. We closed on the sale within 2 months after listing, at a great price. I would definitely recommend Jan.
09/18/2016 - maria newcomer
Jan sold my home in 2014 and helped my husband and I purchase a home in 2016. She really tries to match you with the right home. On the same day we looked at one home that was remodeled and needed little work and one that was less expensive but needed some work. However, neither her nor I were crazy about the feel of the first home. The next home we looked at was much less expensive, but we both loved it! It needed more work--which my husband was not crazy about. Having her positive attitude towards the home helped him see the light. Now I am sitting in my beautiful Victorian home! Jan understands that a home should feel right and have that certain something that makes it not just a house....but your home.
07/26/2016 - jeff122789
Jan Augebstein made my first home buying experience very wonderful she was always there when needed and was very professional with everything if I even buy another home she will definitely be agent again ...!
07/26/2016 - n jean grigsby
Jan did a great job talking us through what needed to be done to prepared the condominium for listing, she did a great job staging the unit, talking with other realtors, and managing offers.
07/26/2016 - RobbinsDavidA
She was wonderful in every way. Arranged viewings for us very quickly, responding immediately to every inquiry, and provided excellent help with the negotiations. She also is very knowledgable of the area.
I now own a home, and I thank Jan for making that happen. She is a delight to work with. I highly recommend her!
07/02/2016 - drlb88
Jan is an awesome realtor who really cares about her clients. She knows the business and she's a great advocate when things don't go quite as smoothly as you would like. I feel lucky that she was in my corner during my recent home purchase.
05/07/2016 - zuser20160217184703483
Jan went way above and beyond my expectations of what a realtor should do as a normal part of the job. Genuinely friendly and outgoing, she made a point to get to know us and understand what we had in mind. I was very impressed with her knowledge of various neighborhoods and amenities, and greatly appreciated her insights. When we decided on a home, Jan quickly prepared a contract and tactfully guided us through the negotiating process. She promptly recommended excellent contractors for building inspections and estimates on needed repairs. She kept in close contact with us while we waited for our lender to come through, shepherded us through the on-time closing, and promised to keep in touch to continue providing recommendations and advice. Jan was absolutely the best.
03/14/2016 - user4443480
Kyle Thacker and Jan Augenstein were absolutely outstanding realtors. I highly recommend using them for any of your real estate needs. They were very knowledgable about the local area, local businesses, and the local real estate market. They were very patient with us and took the time to help us look at multiple properties before making our final decision. They were also extremely astute in negotiating all aspects of the final contract. Kyle and Jan are both wonderful people and if you are looking for realtors, give them a call....Right Now! :-)
03/07/2016 - shannonboone93
Jan & Kyle go above and beyond in everything they do. They are kind, experienced, loyal, honest, and everything you could ask for in realtors.
I am happy to say that they are now friends of mine and joined me at my house warming party!
Jan is an animal lover just like me, a strong business woman, and very inspirational.
Kyle is very knowledgable, handy, and tackles each problem right away.
My home buying experience would not be the same without these two, and I am so happy to have met them!
I hope lots of people read this and give Kyle & Jan a call.
YOU WILL NOT REGRET IT.
-Happy 22 year old in her very first home-
01/05/2016 - zuser20150929110914054
We used them for an exploratory look in what is for us, an unfamiliar place. We found them professional, warm and friendly and will use them if we decide to move to the area they represent.
They were very willing to take us around even though they were aware that we were not buying that day, nor anytime too soon. We appreciated the time they spent with us.
11/15/2015 - zuser20140406060412304
Unbelievable! After two unsuccessful contracts with a previous agent and barely any activity, Jan came in and sold my mother's house in less than a week. First, she personally staged it and gave us some small tasks to help make the home more show worthy. The transformation was amazing. Wow, what a difference it made! Then, she was able to smoothly execute the sales contract. I'm sure this was no easy feat since it involved a messy estate with strained relationships. Jan is just so likeable and down to earth, she is easy to connect with on so many levels. And she truly gets the job done. I would absolutely recommend Jan if you want to sell your house successfully!!!!
11/05/2015 - Angela Thomas
Im very impressed with how quickly my answers are received. They are always very thankful for allowing us to show our home and also very thoughtful with thank you notes after the showings. I'm very happy with this duo.
10/15/2015 - user8796432
The Thacker-Augenstein team was very helpful in finding the right home fast. They worked diligently in setting up showings and responded quickly when needed.
08/28/2015 - user7196215
Kyle was a pleasure to work with and I would recommend him in the future.
Worked with my family and friends during this transaction since I live out of state. Took loads of photos since we bought sight unseen. Very helpful
08/26/2015 - karmerr
We are very happy we choose Team Thacker-Augenstein. Initially they gave us some tips on how to prepare and present the house for the market. They helped us establish a asking price, and made sure we understood all the paperwork involved in preparing to sell. The best part is our home sold in one day. Their expertise in handling the offer and counter-offer made it a painless process. We are so thankful we choose Kyle and Jan to represent us. Kyle Thacker and Jan Augenstien of Caldwell Banker Beavercreek, get our highest recommendation!!!
07/02/2015 - katharinepolak
Jan and Kyle were amazing in guiding me through the process of buying my first home. They were extremely patient in guiding me through the area, explaining what I could expect, and were superb in assessing the potential of each home. Jan was in constant contact, and was great about giving me honest advice (as well as making me laugh!). I couldn't have made it though this process without them.
Because I was on a budget, we looked at lots of fixer-uppers, and they were unbelievably knowledgeable about how elements could be upgraded, how much it would cost, and which local contractors would offer the best deal for the best work. Everyone they suggested that I have hired has been amazing--professional, clear, pleasant, reasonably priced, and quick to get the work done.
In addition, Jan and Kyle guided me carefully through the paperwork and assisted where necessary with the process of securing a loan, as well as through the (sometimes confusing) negotiations with the seller. I'm so grateful for all of their hard work, because now I'm in my amazing home, and couldn't be happier!
05/21/2015 - joe2729
Jan was knowledgeable of the markets, available quickly when new opportunities arose, fully tuned in to our needs and criteria, and patient with our decision processes in buying a property. What more can you ask for in an agent?
03/24/2015 - donnalovesyoga
Kyle was kind and patient with me selling my first home. He was available and knowledgable to answer all my questions.
Kyle was confident which eased my mind. My home sold quickly and easily!
I would call Kyle to help me buy or sell future homes.
03/08/2015 - user43698623
Knowledgeable and dedicated! Jan showed us many homes to consider, and was able to point out the positives of each one. She clearly understood our criteria, and worked hard to be helpful. She then guided us through the purchase process. All in all, a completely pleasant experience!
03/06/2015 - user76216667
Anybody who has ever bought or sold a house knows that it can be an emotional roller coaster with many ups and downs. In fact, it can quite possibly be one of the largest stressors a person can encounter in their adult life. When I decided to put my house on the market, and with this being the 4th real estate transaction that I had ever been involved with, I knew what I was looking for in a REALTOR. From the first phone call and meeting with Jan, I knew she was the one I wanted on my side. I knew she was the one I could entrust to help me through the process of the sale. I immediately felt she cared and that’s how she quickly earned my business.
Thankfully, my house was only on the market for a very short time and she sold it. I, wholeheartedly, attribute the quick sale due to Jan’s devotion, professionalism, positive attitude, and passion for her career. I know I wasn’t her only client at the time, but she sure made me feel that I was! There wasn’t ever a time that she didn’t answer a call or return a call in a timely manner. She always treated my inquiries or concerns as top priority and in many ways always went that extra mile to exceed any expectation. In fact, I hold her in high regards and feel fortunate to say that I’ve made a new lifelong friend in the business.
If and when I go to buy a house in the future, Jan will most certainly be my REALTOR. And, without a doubt, I will always recommend her to potential buyers and sellers in this area and beyond. Thank you so much, Jan, for everything you did above and beyond what was expected! You are superb!
